FAQ

Search our FAQ for answers to anything you might ask.

Basic

Virtual prepaid cards and gift cards, that allow you to pay for goods and services online. Our services work worldwide, so you can purchase virtual prepaid cards in our platform, from anywhere in the world and use them to pay online on any websites that accept Mastercard, Visa or Gift cards. Kazzylen Prepaid Card is a pre-funded and re-loadable card that can be used to pay bills and make purchases all over the world. Get your Kazzylen Prepaid & Gift Cards today to make a purchase or bills payment anywhere you are. Sort out your everyday purchases, online payments with your prepaid card

We are here to help you with any problems and questions you may encounter while using the platform and during your investment experience. You can always contact or turn the situation into an opportunity. our support lines are cards@kazzylen.com or WhatsApp: https://wa.me/message/3TO2QLP7HTTCD1

We are a digital online platform, and we currently have just one Branch in Lagos. You can reach us via any of the available options on the support menu on the website. WhatsApp: https://wa.me/message/3TO2QLP7HTTCD1 https://facebook.com/kazzylen https://twitter.com/kazzylenng https://instagram.com/kazzylenng https://www.linkedin.com/company/kazzylen

Kazzylen Card Invite & Earn referral affiliate program is a great way to share Kazzylen Card with your friends and family, and also rewards both you and everyone you invite. You'll be rewarded for bringing in friends who join and start using Kazyylen Card by funding their account, once they’ve made the first transaction successfully, you will make $1 dollar of what Kazzylen Card makes from each of your invites first transaction. Here’s how it works: Step 1: Kindly log on to your profile Step 2: Select Affiliate System Step 3: Copy your invite link or click on the copy icon You will be able to share your link through Whatsapp and any other means. Once your friend’s sign up using your link, you become a dollar earner. Step 4: Once the friend you invite has funded his/her account with a set amount, you’ll get a bonus. This will need to be spent in one of the following ways: by buying a card, funding your card or by withdrawal method.

If you're at least 18 years old, you can open an account with us.

Account Setting

Step 1 : Login into your profile Step 2 : Click on settings Step 3 : Click on Password and Devices Step 4 : After successful change click on Update Password

Step 1 : Login into your profile Step 2 : Click on settings Step 3 : Click on profile Step 4: Click on delete account

Step 1 : Login into your profile Step 2 : Click on settings Step 3 : Click on one of the options listed

Kindly follow the following steps, to begin with Kazzylen Card Step 1: Go to the website homepage or follow this link @ https://kazzylen.com/card/register ... Step 2: Click on Create Account Step 3: Input your Full name, Username, Phone number, email address and password to register Step 4: You've successfully created your account

You can use your Kazzylen Virtual Prepaid Cards, for both local transactions and international transactions.

You can fund your account via bank transfer, your bank credit or debt card, bitcoin, and via Paypal. Step 1: login to your account profile Step 2: Click on fund Account Step 3: Select a payment channel to pay with (Bank Tranfer, CoinBase Commerce - for all kinds of Bitcons, PayPal, Flutterwave and PayStack ), we accept local and international payment Step 4: Input the amount in dollar minimum $5 dollar. Step 5: click to proceed Step 6: Input your card details or transfer via online Step 7: After successful payment, you will be redirected to your profile.

Yes, you do, verification helps in building trust, protecting you from fraud and allowing you to enjoy higher transaction limits and benefits. Our verification process makes sure that you have entered the correct details (phone number, email, personal information) before linking them to your account. You will also be asked to verify your identity at some point to comply with financial regulations. If this applies to you, we will send you a notification.

Please know that as an extra layer of security all the cards need to be verified by a secure program, or Verified by verve in case of Verve cards. Apart from that the most common reasons are that you've entered incorrect card details (Expiry, CVV, Name on the card), insufficient funds, or you may have exceeded the daily or monthly top up limit. If error occur after successful payment and do not redirect you to your profile, please refresh your page or close and reopen the page or delete all cookies from your browser. If the error still popping up kindly contact us via support@kazzylen.com or kazzylenng@gamil.com or enquiry@kazzylen.com

Step 1 : Login into your profile Step 2 : Click on Purchase Card Step 3 : Click on one of the options listed Step 4: Fill in the Form ( Card Name, Card Type, Debit - Account Balance, Merchant ID - You can get your Merchant ID from the left side of your panel after account balance) Step 5: Click the check box for Terms & Condition Step 6: Click Pay

Step 1 : Login into your profile Step 2 : Click on My Virtual Cards Step 3 : Click on your card to select one of the options listed as Fund Step 4 : Fill the Amount you want to fund your card Step 5 : Click Pay